Unmistakable Quality Backed by Industry-leading Warranties
At Luxaire®, we believe you should expect more. That’s why we offer products built from continual innovation and precision craftsmanship, backed by uncompromising warranties that lead the industry.
Need help with the warranty process or interested in extended labor warranties? Use our Dealer Locator to find a local Luxaire® Dealer for assistance.
Terms and coverage details vary according to the products you own:
Acclimate™ Series Split System Air Conditioner and Heat Pump Limited Warranties
- 10-year Parts Limited Warranty* (three-phase: 1-year Parts Limited Warranty)
- Lifetime Compressor Limited Warranty*
Acclimate™ Series Packaged Unit Limited Warranties
- Lifetime Heat Exchanger Limited Warranty* (TL9E and TL8E: 20-year Heat Exchanger Limited Warranty)
- 10-year Compressor Limited Warranty* (three-phase: 5-year Compressor Limited Warranty)
- 10-year Supplemental Electric Heat Limited Warranty*
- 10-year Parts Limited Warranty* (three-phase: 1-year Parts Limited Warranty*)
Acclimate™ Series, LX Series and Comforteer™ Series Furnace Limited Warranties
- Lifetime Heat Exchanger Limited Warranty* (TL9E and TL8E: 20-year Heat Exchanger Limited Warranty)
- 10-year Parts Limited Warranty*
LX Series Split System Air Conditioner and Heat Pump Limited Warranties
- 10-year Compressor Limited Warranty*
- 10-year Parts Limited Warranty*
- 10-year Supplemental Electric Heat Limited Warranty*
LX Series Packaged Unit Limited Warranties
- 10-year Parts Limited Warranty* (three-phase: 1-year Parts Limited Warranty*)
- 10-year Compressor Limited Warranty* (three-phase: 5-year Compressor Limited Warranty*)
- 10-year Electric Heat Exchanger Limited Warranty (Gas: Lifetime Heat Exchanger Limited Warranty*)
Air Handlers and Indoor Coils Limited Warranties
- 10-year Parts Limited Warranty*
Thermostats and Controls Limited Warranties
- 5-year Limited Warranty (Hx™3, Hx™, LX)
- 1-year Limited Warranty (THE)
Complete Assurance™ Limited Warranty Pledge
- If the heat exchanger fails within 5 years of installation on LX models/10 years on Acclimate™ models, we provide optional furnace replacement in lieu of heat exchanger replacement.*
Extended Labor Warranties
- Also take advantage of our seasonal Extended Labor Warranty** on qualified residential packaged units, gas furnaces and split systems with furnaces. It provides additional protection for products designed to deliver more.
Johnson Controls® has agreed to settle a class action lawsuit about its copper evaporator and condenser coils, purchased between January 1, 2008 and March 15, 2017. You can obtain information about the settlement at www.jccoppercoilsettlement.com.
* Lifetime compressor and heat exchanger limited warranties, Complete Assurance limited warranty and 10-year parts limited warranty require online registration within 90 days of installation. Otherwise, warranties revert to the standard 5- or 10-year compressor, 20-year heat exchanger limited warranties and 5-year parts limited warranties.
** Available with participating distributors only. Contact your distributor representative or territory manager for more information. All Luxaire® products come with a written limited warranty on parts. This warranty states that a replacement part will be furnished for any part of the product that fails in normal use and service during the applicable warranty period specified in accordance with the warranty's terms. Your authorized Luxaire® contractor can review with you the warranty periods for the products you select.
Online equipment registration at UPGProductRegistration.com is required within 90 days after installation (except in California and Quebec).
